Mental Health Matters Mental Health Awareness Lanyard Green Ribbon It's OK UK (Black)

Product Information

Take the person to a quiet, safe place and help them to calm down. Sometimes listening may be enough. In addition to the course, you will become part of the largest MHFAider® community in England, gaining access to resources, ongoing learning and 24/7 digital support through our MHFAider Support App®, to give you the tools and knowledge you need to carry out the role effectively and confidently, whether that be in your workplace, a volunteer role, or in the community. Course Details The MHFAider Support App® works to support the MHFAiders'®own mental health with resources within toteach critical self-care skills If the individual is on the telephone, try to find out where they are located so you can direct the emergency services if needed.

Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3The individual is clearly distressed and has mentioned suicidal thoughts, although does not intend to harm themselves immediately (ask the question directly to be sure). In addition to the actions described for 'Low risk', you could also consider:

Encourage the individual to access NHS mental health services – this could be their GP or community mental health team (if already engaged with local mental health services) who will know their medical history and be able to direct them to the appropriate service. At MHFA England, providing support, building confidence and growing a community to drive change is crucial to us. It isn't a footnote or a half-hearted line in the small print. We've spent 15 years generating conversation around workplace mental health, and we understand that being an effective MHFAider® requires learning and support beyond training. Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England We make sure everything taught is reflective of people’s real lived experiences of poor mental health.

Organisations

MHFAiders who speak other languages and those who are also BBC Embrace members can be found via the spreadsheet in the Useful Documents section. Encourage the individual to talk to someone they trust (friend, family member or a mental health helpline such as the Samaritans) and perhaps their manager or HR Helpdesk if they have specific work related concerns. Medium risk

Learning takes place through a mix of instructor led training, group discussions, individual and group activities. MHFAiders are trained across the BBC to recognise the symptoms of mental health problems, to provide initial help in an emergency and guide a person towards appropriate professional help. They are not therapists or medical professionals; they are trained BBC colleagues who can offer immediate assistance in a crisis situation. MHFA was introduced at the BBC in August 2014 and as of March 2018 over 700 BBC staff have been trained. You have reason to believe that the individual plans to seriously harm themselves or complete suicide, or has taken steps to do so already; this requires urgent action. Following actions advised without delay: Through their training and certification, MHFAiders® become part of a workplace wellbeing community. With access to the MHFAider Support App®, they can access 24/7 digital support, as well as training resources and ongoing learning opportunities.This would need to be agreed and planned with the person’s care team in collaboration with the workplace. A referral to Occupational Health for advice and guidance about a return to work may be useful. MHFAiders® can help organise their roles with reminders and secure conversation journaling, to safely reflect on their work We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn.

Some suggested action are given below based on the perceived levels of risk the affected individual presents to themselves: Low risk MHFAiders® are essential to maintaining employee wellbeing. Our training is grounded in proven techniques and developed with clinical practitioners to ensure we provide the best course content possible.

MHFA England Instructor Training Programme

This course is ideal for individuals who would like to become an MHFAider® to gain the knowledge and skills to spot signs of people experiencing poor mental health, be confident to start a conversation and signpost a person to appropriate support.​ Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits.